Configuration
Articles on Mosaic configuration.
By Yusef and 1 other2 authors31 articles
- Remove Incorrect record included in a groupIn this article, we explore how to remove a record mistakenly included in a group within Mosaic.
- Add or remove cancellation or delete reasons for Workflow stepsIn this article, we explain where to add cancellation or deletion reasons for workflow steps.
- Add rich text areas into repeating subsectionsIn this article, we explore why data loss can occur when using rich text areas in repeating subsections.
- Conditional mandatory rule work in a Repeating SubsectionIn this article, we explore whether conditional mandatory rules work in second and later sections of a repeating subsection.
- Refresh form template buttonIn this article, we explain why a workstep might not show the Refresh Form Template button.
- Merge a step workflowIn this article, we will explain how to merge a step workflow.
- Merge single subject worksteps prior to 21.1In this article, we show how to merge single-subject workflows into a group and why the merge option may not appear on individual worksteps.
- Delete an organisationIn this article, we explain whether it's possible to delete an organisation from Mosaic.
- Worker role validationIn this article, we provide a summary of how worker role validation works in Mosaic.
- Update on an internal ticket for professional services or projectsIn this article, we explain how to get an update on professional services or project internal ticket.
- Amend, cancel or delete a service or elementIn this article, we explain what to do if you've added an element by mistake and can't cancel it.
- Use of stylesheetsIn this article, we explore accessibility options in Mosaic, including stylesheets, screen colours, and font adjustments.
- Updating the communication needs optionIn this article, we explain how to update the communication needs option.
- Character limit for DM_TABLESIn this article, we explain why there's a character limit for DM_TABLES.
- Manage due date rulesIn this article, we explain, how do you manage the due dates in Mosaic.
- Add or end carer unavailability types reference dataIn this article, we explain how to add or end carer unavailability types in Mosaic.
- Updating the strapline message in UmbracoIn this article, we explain how to update the strapline message in Umbraco to reflect current site messaging.
- Change the CHECK_SERVICES_FOR_CASE_CLOSURE system property to TrueIn this article, we explain how to update the system property using an update statement.
- Add or update SEN types in MosaicIn this article, we explore how to add or update SEN types in Mosaic.
- Case status behaviour - Workflow steps configIn this article, we explain case status behaviour, key differences between open and reopen, and where status is stored.
- Case View Alert functionalityIn this article, we explain how Case View Alert works.
- Configuring case historyIn this article, we explain how to configure and enable case history.
- Configuring case review meetingsIn this article, we advise on how to configure a case review meeting, create a new meeting type, and amend an existing one.
- Transfer of support coworker casesIn this article, we explain how to transfer all open cases to a colleague before leaving the business.
- Badges and Case Status Indicators overviewIn this article, we explain Mosaic Badges, Case Status Indicators, and how to set badge permissions.
- Record of slavery and radicalisationIn this article, we explain how to record concerns related to slavery and radicalisation.
- Assign work in bulkIn this article, we explain how to bulk assign work in Mosaic.
- Subjectless stepsIn this article, we explain how subjectless steps work and why next actions may not be available.
- Upcoming changes to the 2024/2025 Fostering Data SetIn this article, we explain OFSTED's proposed changes for the 2024-25 Fostering data set.
- Access Mosaic email configuration 24.1.0.0 onwardsInitial configuration for Mosaic email from version 24.1.0.0 onwards
- Mosaic Scheduled DatesIn this article, we will go over the explanation of Scheduled Dates within Mosaic.