Adult Social Care
Support adult social care processes and manage casework effectively.
By Yusef1 author8 articles
- Adult care leavers screenSteps to make the care leaver screens available on an eligible adult record in Mosaic.
- Genograms for blended familiesSteps to add a step-parent to a genogram and fix display issues for blended families in Mosaic.
- Reasonable adjustment digital flag - phase oneHow to meet the reasonable adjustment digital flag requirements within Mosaic.
Troubleshooting
Resolve Adult Social Care issues and keep workflows on track.
- Record care leaver contact post 21How to record care leaver contact after age 21 and understand the reporting changes coming in Mosaic Reports 23.1.
- Carer vacancies not returned when carer has future unavailabilityWhy a carer may not appear in vacancy search results when they have future periods of unavailability recorded, and how to resolve this.
- No vacancies found when using the Any option in Care TypeWhy carer vacancy searches may return no results when the Care Type is set to Any, and how to work around this.
- Unable to end carer as current placements existWhy you may see a message preventing you from ending a carer type approval when current placements exist, and what to do next.
- Graphnet issuesGuidance on accessing Graphnet via Shared Care tab and connecting via the person summary tab.