We're aware of this issue. In the meantime, please raise a new case online and reference the title of this article confirming the following details: the affected Payment Cycle ID(s).
Unable to print or reprint Advices due to missing PDF buttons
In this article, we look at why PDF output options like Remittance or Billing Advice may be missing during payment or billing cycles.
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Written by Yusef Abulaynain
Updated over 4 months ago