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Portal Form don't display fields correctly

In this article, we explore why some fields, guidance, help text, or bullet styles may not appear when opening a new form in Portal.

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Written by Yusef Abulaynain
Updated over 4 months ago

We recommend our customers to utilize GovStyle2022, a style selection option. However, an issue is currently causing the forms not to display as expected. In particular, the information might not appear when you initially load the page.

To enable us to investigate GovStyle2022 style issue please raise a new case online and reference the title of this article, with the following information:

  • The name and URL of the form, and from which environment it’s from.

  • Screenshots of the error.

Please refer to the following screenshot on how to enable GovStyle2022:

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