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Portal Form don't display fields correctly

In this article, we explore why some fields, guidance, help text, or bullet styles may not appear when opening a new form in Portal.

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Written by Yusef Abulaynain

We recommend our customers to utilize GovStyle2022, a style selection option. However, an issue is currently causing the forms not to display as expected. In particular, the information might not appear when you initially load the page.
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To enable us to investigate GovStyle2022 style issue please raise a case and reference the title of this article, with the following information:

  • The name and URL of the form, and from which environment it’s from.

  • Screenshots of the error.

Please refer to the following screenshot on how to enable GovStyle2022:

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