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Request in incomplete step no longer included in workstep config

In this article, we explain why the workstep could not be completed due to a request no longer being included in the workstep configuration.

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Written by Yusef Abulaynain
Updated over 7 months ago

When changing step type configuration, make sure there are no open steps using requests you want to remove.

The solution is to add the request type back into the step configuration, deal with those requests, and then remove them from the configuration again.

If you can't identify what's missing in the configuration, please log a new case, and provide us with the step type you're having trouble with.

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