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Request in incomplete step no longer included in workstep config

In this article, we explain why the workstep could not be completed due to a request no longer being included in the workstep configuration.

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Written by Yusef Abulaynain
Updated over 5 months ago

When changing step type configuration, make sure there are no open steps using requests you want to remove.
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The solution is to add the request type back into the step configuration, deal with those requests, and then remove them from the configuration again.
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If you can't identify what's missing in the configuration, please log a new case, and provide us with the step type you're having trouble with.

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