Skip to main content

Unable to reopen step error: ‘Activity type not found for historic activity type’

In this article, we cover errors reopening steps due to missing activity types or unavailable activities like ID 874 in the workstep.

Y
Written by Yusef Abulaynain
Updated over 3 months ago

If you’re trying to reopen a step and see the error ‘Activity Type Not Found for Historic Activity Type’, please raise a new case so we can investigate further. Include the following:

  • Person ID.

  • Step ID.

  • Screenshot of the error message you’re seeing.

Related Articles
Activity type not found for historic activity type error when reopening a workstep
Error message when reopening a client’s case
Error removing next actions when workflow steps are reopened
Error 'No rates could be found for the element or occurrence' occurs during purchase
Generate Contributions button is missing
Did this answer your question?