If you’re trying to reopen a step and see the error ‘Activity Type Not Found for Historic Activity Type’, please raise a case so we can investigate further. Include the following:
Person ID.
Step ID.
Screenshot of the error message you’re seeing.
In this article, we cover errors reopening steps due to missing activity types or unavailable activities like ID 874 in the workstep.
If you’re trying to reopen a step and see the error ‘Activity Type Not Found for Historic Activity Type’, please raise a case so we can investigate further. Include the following:
Person ID.
Step ID.
Screenshot of the error message you’re seeing.