Error Message from Mosaic GUI:
'The system could not generate costs from the element for this reason:
No rates could be found for the element or occurrence'
If you're using Mosaic and an error validation box pops up during the purchasing screens, it's often because the current financial calendar is behind where it should be. We can fix this with a process we call Roll Cost Forward , which is one of the first checks we'll do.
If this isn't the issue, we'll examine your configuration further. In any case, could you please raise a new case online and reference the title of this article with the following information:
A screenshot for the rates window for the element type you are trying to uplift.
A screenshot for the rates windows of the supplier if it is a supplier rate.
Any error windows that are showing and their full message.
What rate you are expecting to see pull through, and what rate is currently showing.
How these rates are navigated to.