We recently tested the Mosaic portal 3.1.5 upgrade on Oct 8th, 2024, and identified the following bugs. If you encounter any of these or additional bugs, please raise a case and we'll prioritize it for fixing.
Error | Notes | Status |
Error bad credentials | Don't amend your client ID secrets. | Bug |
Email notifications | Check your junk files and test in your live environment. | Bug |
Portal submission results download | Downloads are currently working, but they're downloading internally in the portal. We're working with PPL on how to retrieve them. | Reviewing functionality |
Test portal council logo display | If this isn't showing correctly, please send a screenshot of what the frontend live looks like. | With PPL development |
Check box not pulling from portal | If your form has a tick box followed by a text field, the data in the tick box doesn't pull through to Mosaic, but the text does. Please make sure to tick the required check boxes. | Bug |
Forms not publishing | Forms from the portal aren't coming through to Mosaic. Please contact us via the Access Digital Assistant in your MyAccess portal with a screenshot for us to review. | Bug |
Unable to save new form with tick boxes | If a new form from Mosaic to the portal has multiple check boxes, you won't be able to save any edits in the portal and therefore can't publish the form. | Bug |