We've identified an issue where group case notes were timing out after 24 hours, no matter what the caseNoteTimeoutInterval system property was set to. This has now been fixed in Mosaic version 25.1.0.0.
Group case notes timeout after 24 hours ignoring system property settings
In this article, we explore why group case notes may time out after 24 hours, even when caseNoteTimeoutInterval is set differently.
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Written by Yusef Abulaynain
Updated over 4 months ago