This error can happen when the main Mosaic window is closed using the browser x rather than the Mosaic 'Sign out' button and a step window is left open.
Resume an existing step.
Click on the form.
Close the main window (behind the step editor) with the browser x (ok the 'changes you made may not be saved' message).
Login again (leave the step editor from step 1 open).
Log out using the 'Sign out' button in Mosaic.
Log in again.
Go back to the form in step 2 and an unexpected error appears, the error in the log is below.
uk.co.corelogic.mosaic.common.exception.EditorNotFoundException: StepEditor not found for editorId: c1182c9d-0f4c-48a9-aa7c-c45db83d529c
at uk.co.corelogic.mosaic.application.workflow.controller.StepEditorController.getStepEditor(StepEditorController.java:892)
at uk.co.corelogic.mosaic.application.workflow.controller.StepEditorController.checkLatestWindow(StepEditorController.java:847)
📌 Note: This issue can also occur when using a legacy version of Microsoft Edge, but we don't expect this browser to be used but including this for information.
We recommend using Google Chrome or updating Microsoft Edge to the Chromium version.
As a workaround to this issue, we recommend reloading the main Mosaic window before resuming or starting a step. This means reloading the person summary or group summary either by clicking on the person or group's name in the workview, or using the find person or group functionality.