If you receive the error below when logging into the Admin Tool server (/RDWeb website) then it is likely that your password contains characters, the /RDWeb website does not like.
If your password contains the character < or the character > then please change your password.
For hosted customers please raise a new case online and reference the title of this article.
Error message
Server Error in '/RDWeb/Pages' Application.
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Runtime Error
Description: An application error occurred on the server. The current custom error settings for this application prevent the details of the application error from being viewed remotely (for security reasons). It could, however, be viewed by browsers running on the local server machine.
Details: To enable the details of this specific error message to be viewable on remote machines, please create a <customErrors> tag within a "web.config" configuration file located in the root directory of the current web application. This <customErrors> tag should then have its "mode" attribute set to "Off".
<!-- Web.Config Configuration File -->
<configuration>
<system. Web>