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Admin Tool log in Error: 3076

In this article, we look at how to fix the '3076: Provider cannot be found' error when logging into the Admin Tool with correct credentials.

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Written by Yusef Abulaynain
Updated over 4 months ago

Error:
'3076 and desc: Provider cannot be found. It may not be properly installed?'

Our Developers believe the error is an Oracle driver issue.
The OLEDB Provider isn’t part of the standard installation for Oracle, so you’ll need to add it separately.

To fix this error, please follow the instructions in the Configuring Your Mosaic 22.2.0.0 document. You can find the specific steps for manually installing the OraOLEDB12.DLL on page 13, titled Manually Registering the OraOLEDB12.DLL. This includes instructions on how to check for the existence of the driver using a Windows registry check and how to manually register the driver if the installer fails to do so.

📌 Note: To access the configuration link, you'll be redirected to the Access Portal.

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