This is usually due to the work being assigned before the start date of the worker role in the current team.
The previous manager can re-assign work using the bulk re-assign option.
The worker can also reassign but can only use bulk assign for work opened while they were in their current team.
Customers may wish to raise a New Feature on AHA too for the bulk assign option to be available where work was created by the worker in their previous team.
Manager’s Team Workview doesn't display all work assigned to a worker
In this article, we explain why a manager’s Team Workview might not show all work assigned to a worker.
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Written by Yusef Abulaynain
Updated over 2 months ago