Council
Guidance and troubleshooting for council-specific processes, configuration.
Walsall Council Only - Request new SQL logins for BI teamIn this article, we look at how to request new SQL logins for the BI team.
Tower Hamlets Council Only - Utility data base back upIn this article, we explain when the Tower Hamlets Mosaic DBUtility is backed.
Kent AR Customer Insert created but Update requiredIn this article, we explore how to reflag Kent AR Customer Insert records so that Update-required entries are generated as updates.
Kent AR Customer Update created but Insert requiredIn this article, we explain how to reflag a TP Contributor Transaction as an insert record to resolve multiple transaction errors.
Kent and Medway care record (KMCR) tab not workingIn this article, we explain why a Mirth communication error may occur when accessing the KMCR care-centric tab.
Hammersmith & Fulham Children's Only - "undefined" error when opening old forms called "Case Record details (File Location)"In this article, we explain issues affecting legacy steps and forms like "Case Records (File Location)" used in person records.
Gateshead Business Objects supportIn this article, we explore why Business Objects support may not be working in Gateshead.
Council logo selection unavailable on form print output screen (exclusive to multi-borough customers)In this article, we explain why multi-borough users may be unable to select a council logo on form printouts, despite prompts.