Council
Guidance and troubleshooting for council-specific processes, configuration.
By Yusef1 author8 articles
- Walsall Council Only - Request new SQL logins for BI teamIn this article, we look at how to request new SQL logins for the BI team.
- Tower Hamlets Council Only - Utility data base back upIn this article, we explain when the Tower Hamlets Mosaic DBUtility is backed.
- Kent AR Customer Insert created but Update requiredIn this article, we explore how to reflag Kent AR Customer Insert records so that Update-required entries are generated as updates.
- Kent AR Customer Update created but Insert requiredIn this article, we explain how to reflag a TP Contributor Transaction as an insert record to resolve multiple transaction errors.
- Kent and Medway care record (KMCR) tab not workingIn this article, we explain why a Mirth communication error may occur when accessing the KMCR care-centric tab.
- Hammersmith & Fulham Children's Only - "undefined" error when opening old forms called "Case Record details (File Location)"In this article, we explain issues affecting legacy steps and forms like "Case Records (File Location)" used in person records.
- Gateshead Business Objects supportIn this article, we explore why Business Objects support may not be working in Gateshead.
- Council logo selection unavailable on form print output screen (exclusive to multi-borough customers)In this article, we explain why multi-borough users may be unable to select a council logo on form printouts, despite prompts.