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Elements become incomplete after updating contributions

In this article, we explore why elements may become incomplete when updating contributions on a purchase workstep.

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Written by Yusef Abulaynain
Updated over 4 months ago

We’ve noticed this issue and are actively working to gain a better understanding of it.
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Please raise a new case online and reference the title of this article. To help us with our investigations please add to the description:

  • The affected Person ID.

  • The affected Workstep ID.

  • Redacted screenshot of the Provision and Contributions screen, clearly marking the element that becomes incomplete.

  • What inputs are 'REQUIRED' to make that element complete again, so that updating contributions can be attempted again.


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