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Finance authorisation audit not showing in the element details tab

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Written by Yusef Abulaynain
Updated over 4 months ago

Only the authorisations for a service will appear against the service in the care package details screens. If the default authorisation is for a service and you have further authorisation for rate/budget change these will not show. This means it’s working as intended.

If you think this would be beneficial, please raise an AHA ticket. If you have a service and it’s not pulling through the selected authorisation, or any other screens where you expect to see an authorisation audit but cannot then please raise a new case.

You might be interested in a knowledge article that we have dedicated to finance authorisations, titled: ​Issues with finance authorisations

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