When you Request Payments for a Contract, you provide a date to request the payments up to. When this is submitted Mosaic Provider Portal will then
Look at each previous Payment Schedule for that Contract.
For each one, check if there are any un-invoiced Service Orders or unverified invoices for that Payment Schedule Period.
If there are, create a new Process Payment Requests job for that Payment Schedule.
Every Payment Schedule period with outstanding invoices will have a separate job created for it. If you have a large volume of historical Payment Schedules with outstanding invoices on, then this can create a backlog that takes Job Service hours to process.
To prevent so many backdated Jobs being created you need to review your invoices awaiting verification.
To do this
Log on to Provider Portal (not Admin) as a Council user.
Click on the green tile that shows the Non-Residential Awaiting Verification invoice count and sum.
You will be presented with a list of Payment Schedules with Provisional Invoices that are Awaiting Verification.
Use the Search Criteria pane on the left to filter by Provider, Contract, or Date Period.
In the result pane on the right, double click on the Payment Schedule to see its details.
Under Unprocessed Provisional Invoices, click List.
From here you can click on Invoice Lines, Costed Visits, or Visits to review the Invoice and determine what should be done with it. Either update the Service Order to reflect the fact that the invoice is not payable or verify the invoice and process for payment.
With good housekeeping any additional Process Payment Request Jobs created won't cause operational issues.