If a worker accidentally created or completed a Payment or Billing Cycle and you need to delete or cancel it, see the guide below.

If a cycle’s already completed, you can’t delete it without a SQL Finance Developer writing a custom script to carefully remove it from the database, which would incur a charge.

See the further assistance section below to contact us. When you do, let us know if the cycle hasn’t been extracted to an AP or AR file via the scheduled export jobs, as we may be able to stop a file from being created.

If you’ve received a file extracted from a completed cycle, don’t import it into your corporate system.

Once we delete the cycle for you using a custom script, the payment commitments will be released and available for future use.

If you haven't completed the cycle and it have only created the cycle, there are a couple of options depending on whether it is a scheduled payment cycle, or you are entering manual invoices.

​Scheduled Cycles

If it is a scheduled cycle, you can reject the invoices. They will then generate next time you create a cycle of the same type. If you reject all the invoices in a cycle, you can then complete the cycle. This closes it down and effectively deletes it with the payment commitments being released for future use.

Manual Invoices (i.e. you typed the invoice in)

If you’re using manual invoices, you can choose to exclude them from the cycle. In other words, don’t reject them unless you want to re-enter them manually. You can also complete an empty cycle.

You can’t remove certification from invoices within a payment cycle.

As mentioned above, you can choose which invoices to include in a manual invoice cycle. However, once an invoice is included and certified, revoking it requires a script. This work is beyond the Support Team’s capabilities and must be handled by Professional Services. If you raise a case with us, we can direct it to the right team.

Please raise a new case online and reference the title of this article with the following: