MIS deployment is a failed state

If you're facing issues relating to MIS connectivity or facing the error message "MIS cannot be reached", follow the guides below depending on whether you're hosted or non-hosted.

For hosted customers please raise a new case online and reference the title of this article. Please provide the name or URL of the Mosaic instances this relates to.

For non-hosted customers, ask your administrator to check the Weblogic MIS server for the following error:

If the above entry is present in the logs, add the following JVM option to the arguments in the MIS server start configuration.