Changes to our SFTP setup, like folder names or new folder additions, involve more than just local folder updates. They also require adjustments to job configurations and system settings.
If you'd like to change the SFTP environment, you can contact your account manager. They'll coordinate with teams like Projects and Consultants to address your request.
If you're unsure who your account manager is or you'd prefer us to contact them on your behalf, raise a new case online and reference the title of this article.
Changes needed for folders on your SFTP
In this article we explain how to create folders in SFTP, access permissions, and why folder names can't be changed.
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Written by Yusef Abulaynain
Updated over 4 months ago