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Double quotes in Warning text convert to &quot on display

In this article, we explore why double quotes in the Note text of a Warning are converted to " when displayed.

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Written by Yusef Abulaynain
Updated over 5 months ago

This is a known bug and is on our Development backlog for fixing but with a low priority given the workaround is to remove the double quotes (") or replace with single quotes (').
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Steps to replicate:

  1. Go to Person Details > Add Note.

  2. Add a note of type 'Warning' and in the note field included double quotes ".

  3. Save the note and return to the Person Summary screen.

  4. The double quotes " in the Warning note is displayed as &quot.

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