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Alerts widget display HTML tags

In this article, we explore why the alerts widget may display HTML tags or code when expanded.

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Written by Yusef Abulaynain
Updated over 5 months ago

We're aware of an issue with HTML tags displaying when you expand the alerts widget.
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This appears when the following steps take place:

  1. Add a Person.

  2. Add a Case Note with an alert recipient and click on the Finish button.

  3. Go you the Homepage.

  4. Click on the Expand icon on the Alert widget.

The HTML tags may show briefly prior to the alerts page loading.
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This is in the product backlog for resolution in a future release.

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