Mosaic

This is due to a known bug which is fixed from <a href="https://accessgroup.my.site.com/Support/s/article/Mosaic-22-1-Release-notes" rel="nofollow noopener noreferrer" target="_blank">Mosaic 22.1.0.0</a><br>Release notes reference 6.18, MOS-20416. 

In this article, we look at issues with timed-out case notes in the Mosaic widget before and after the 22.1.0.0 upgrade.

Timed out case notes not appearing in unfinished case notes widget

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