Patching
Learn how to apply patches, understand what’s included, and troubleshoot any patch-related issues.
Update contacts for patchingIn this article, we cover patching requirements and explain when to send updates or changes to contact emails after patching.
Patch releasesIn this article, we explain how patch decisions are made and outline the Mosaic patch process from issue review to deployment.
Hosted server changes during quarterly patch downtimeIn this article, we outline the changes made during quarterly patching downtime for hosted servers and what to expect post-update.
Suspend populate reports job until completion of quarterly patchingIn this article, we advise how to suspend the populate reports table job for quarterly patching.
Updating OS patches on Windows and Linux ServersIn this article, we answer common questions about patching, including its purpose, timing, and impact on system functionality.
Change to quarterly planned maintenance patch schedule for hosted customersIn this article, we explain how to request changes to Mosaic’s quarterly patching dates and what factors may affect approval.
Troubleshooting
Diagnose and resolve issues that occur during or after patchin
Clear browser cache after a Mosaic upgradeIn this article, we explain why clearing your browser cache is necessary after a Mosaic upgrade to ensure proper system performance.
Issues with the 22.1.0.1 patchIn this article, we explore issues with Mosaic patch 22.1.0.1