We've compiled the most frequently asked questions around disaster recovery (DR) tests:
Can the test be undertaken with just a non-production environment?
No, the whole environment moves as this simulates a proper disaster of a data centre.
Are other customers affected?
We run our disaster recovery scenario to only target the single customer who is having the test.
What resources are required?
You'll need test staff to check the test data entered before the start of the DR test is available at the DR side and also extra data entered when the customer fails back to the live site.
How far ahead do slots need to be booked?
The available slots are booked during the planning meeting currently held weekly.
How often can I request a DR test?
Hosted customers can request this once per year.
How do I request a DR test?
Please raise a new case online and reference the title of this article.