What is the Mosaic Customer Led Configuration (CLC) instance?
The Customer-Led Configuration is a toolkit of effective ways of working, drawn from Local Authorities and curated by The Access Group. We collate and share new forms and workflows that are proven to work well. You can then choose to use the ones that fit your exact requirements. The Customer-Led Configuration is a flexible resource that remains relevant as your needs change.
For new Mosaic customers, it’s a solution that makes implementation simpler, faster and more cost-effective, while effortlessly meeting all statutory requirements. For existing users, it’s a tool to help drive innovation and inspire good practice, without having to start from scratch or reinvent the wheel every time.
In short, it’s the perfect platform to help you evolve and improve, based on your exact needs. So, you can focus on providing better care for children, families, and adults.
How can I access the Mosaic Customer Led Configuration (CLC) instance?
The instance is available via the internet and firewall protected. To access the externally facing public IP address for internet traffic from your network will need to be added to the allowed list managed by The Access Group. If your IP has already been added to the list, then you should see the Mosaic login page when trying the link's below:
England - https://customerengland.accessacloud.com/mosaic/
Scotland - https://familiarisationscotland.accessacloud.com/mosaic/
Each customer is provided with two logins. If you're unsure of the details for your organisation or require any support with the connection to the CLC instance, please raise a new case and we will assist.