If you're seeing an error when displaying Chronology Event Data, it typically indicates a data mismatch in the Chronology event table within the database. Please refer to the table below for the full error message and consult the appropriate article for further assistance.
Action | Error | Article |
Amending Carer Approval | ORA-00001: unique constraint (FW.UK_CHRONOLOGY_EVENTS)violated at uk.co.corelogic.framework.chronology.dao .ChronologyIbatisDAOOracle.addChronolo gyEvents | |
Viewing Carer Type Approval Screen | uk.co.corelogic.common.exception.DAOEx ception:Exception from 'getTitleWhenCarerWasApproved'Error: executeQueryForObject returned too many results. :Error: executeQueryForObject returned too many results. uk.co.corelogic.common.exception.Frame workException: EJB Exception: ;nested exception is: |
When consulting the next article, it is invaluable to retrieve the full error log information, see below for the steps on how to do this:
To retrieve error logs from Mosaic's front end please follow the below steps:
Login to Mosaic, then click Tools.
Click Configuration tools, then click Search Error Logs.
In the error log ID field. enter the full error log ID.
Click the Find Error Log icon, then copy and paste the error log into your notepad.