This is due to the restrictedpersonmode system property.
Value | Behaviour |
actForNotAllowed (default) | Access to a restricted person is only provided if the worker is not acting for anyone and the worker (or worker’s role or team) has access to the restricted person. Otherwise no access. |
actForAllowed | If the worker is not acting for anyone, they can view a restricted person if they have access to that person (by my worker, role or team). If they are acting for another worker, they can view a restricted person only if the worker they are acting for has access to that person (by acted for worker, role or team) |