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Correct UserID misspellings and name changes

In this article, we explain how to fix a misspelt UserID and what to do if a user's name changes.

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Written by Yusef Abulaynain
Updated over 5 months ago

When you create a user record, the system stores the information in the database and uses it to establish access. Once the record is created, you can't change the UserID. This means any spelling errors or future name changes can't be corrected.

To fix this, disable the user and create a new record in the system.

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