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Reports populate snapshot too old error on Full Refresh Form Answers - Oracle only

In this article, we explore the 'snapshot too old' error in Full Refresh Form Answers.

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Written by Yusef Abulaynain
Updated over 4 months ago

Error:

'Full Refresh Form Answers Error:ORA-01555: snapshot too old: rollback segment number with name "" too small ORA-22924: snapshot too old'

This issue is likely caused by a problem with the UNDO retention setting in the database. We recommend increasing the rollback segment size, and possibly the UNDO tablespace as well, then waiting for the populate job to run again.

  • On-premises customers, please share this advice with your local DBA for review.

  • Hosted customers, raise a new case, and weโ€™ll investigate the issue for you.

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