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Maximum file size when uploading documents via the attachments screen

In this article, we explore why you see the 'The maximum size for attachments is 2MB' error and clarify Mosaic’s upload limits.

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Written by Yusef Abulaynain
Updated over 5 months ago

There's no maximum attachment size unless you're uploading a file with the Photo category, then the limit is 2MB since the photo appears on the person summary screen.

While Mosaic doesn't enforce a size limit for documents under other categories, we don't recommend uploading very large files. They can cause issues when listing documents and may affect database size, backups, and overall system performance.

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