Skip to main content

Move, add, change or edit a person address

Steps to add a new address or move a person to a different address in Mosaic, including how to edit other address details.

Y
Written by Yusef Abulaynain

You can add a new address or move a person to a different address from the Addresses screen in Mosaic. When a person is moved from one address to another, the previous address is end dated. Adding a new address does not end date the previous one.

📌Note: A new address should only be added in certain circumstances, for example if a child has two addresses where parents share custody, or an adult has a separate address where a relative manages their finances.


Move a person to a different address

To move a person from their current address to a new one, follow the steps below.

  1. From the person summary screen menu, select Person Details, then select Addresses to display the list of address records for the person.

  2. Click the Move person from this address icon next to the address you want to move the person from.

  3. The Move person address screen is displayed. If the current address is shared with other people, a table listing those people is displayed — select the additional people you want to move.

  4. In the Find address panel, enter the search criteria. You can search for an address in the following ways:

    • Post code lookup — enter either the post code or the street name and click Find Address. If the address is in a different area, select the Search through all addresses in the UK check box, then click Find Address.

    • Click Find person to use another person's address. A new Find person window opens, enabling you to search for and select a person whose address you want to use.

    • Click Last Address to populate the Address details panel with the last address used. The Last Address button is only visible if you have added a person or an address in your current session.

  5. Enter the address Other details, then click Finish.


Add a new person address

To add a new address without end dating the existing one, follow the steps below.

  1. From the person summary screen menu, select Person Details, then select Addresses to display the list of address records for the person.

  2. Click the Add button at the bottom of the screen. The Add person address screen is displayed.

  3. In the Find address panel, enter the search criteria.

  4. Enter the address Other details, then click Save.


Change a person address

A person can have several addresses, for example a primary address where they normally live and other addresses where they may stay for short periods. You can also choose not to display an address on the person's Details page, for example where a child is subject to a child protection plan.

To display the person's Addresses page, select Person Details, then select Addresses from the person summary side menu.

  • You can add a new address or change an address by moving it to a new one. You can't edit the address itself (unless it is a manually entered address), but you can change information within the Other Details panel.

  • If the address is incorrect, you must delete it and add a new one to replace it.

  • If the address you need to delete is the primary address, you will need to create a new address, make it the primary address, and then delete the original.

The addresses already defined are listed with a radio button in the display column, indicating which address is shown on the person's Summary page.


Edit person other address details

The Other details panel can be amended when adding, editing, or moving a person's address.

  1. From the person summary side menu, select Person Details, then select Addresses to display the person's Addresses screen.

  2. Click the Edit address icon next to the address you want to edit.

  3. Using the check boxes, select the people to whom the edit or move will apply.

  4. Click Confirm selection.

  5. Edit the Other details as required.

  6. Click Finish.

Did this answer your question?